FAQ
FAQ provides support for member registration, agent account opening, deposits/withdrawals, betting, and more. Our 24/7 online service can help with any issues not covered here.
Account
How do I register a Crown (official) account?
Online registration is under maintenance. Contact Online Service with your mobile number and name to open a member account.
How do I apply for an agent account?
We accept Level 2 and Level 3 agent openings. Level 2 minimum deposit is 10,000 CNY; Level 3 minimum is 5,000 CNY. Contact Online Service to apply.
How do I deposit?
We support Alipay, WeChat, bank card, QQ Wallet, Douyin QR, digital RMB, and USDT. Use Online Deposit or contact Online Service for the latest payment account.
How do I withdraw?
We support bank card, Alipay, WeChat, and USDT. Contact Online Service with member account, amount, and payout details.
What is the member rebate rate?
Rebate is 2.5%. C-panel auto-rebate is 0.75% in real time; hidden rebate settles weekly. Member rebate is credited by 16:00 every Monday.
How do I rent a Crown one-to-one management account?
We offer Level 0–3 management rentals with 100% odds, events, and features aligned with the official site. See Private Network Rental or contact Online Service.
Betting
Can I cancel a bet after placing it?
Confirmed bets cannot be cancelled. Please verify your selection before confirming.
What is in-play (live) betting?
In-play betting allows wagers after a match starts. Odds update in real time as the game progresses.
Technical
Why can't I open the page?
Check your network, browser version, and system requirements, or try another browser. If it still fails, contact Online Service.